Refund policy
Our 60-Day Satisfaction Guarantee
We stand behind our products and want you to feel confident trying them. To make your experience as seamless as possible, we have updated our policy to be more customer-friendly:
60-Day "Keep It" Guarantee* (First Single-Bottle Purchase)
If you are trying a product for the first time and purchase a single bottle, you are covered by our 60-day satisfaction guarantee.
Consistency is the Secret to Wellness.
Our expert-led research proves that the best results come from long-term use. By staying on your path with WOWMD®, you benefit from clinical-grade formulations that evolve as nutritional science does. We’ve done the research and partnered with the experts so you can focus on feeling your best, every single day. Don't break your progress—keep moving toward a healthier you.
If you are not satisfied, single click return Create ticket / Email contact@wowmd.com with your order number. We aim to process all requests within 5-7 business days.
No Restocking Fees
We do not have any restocking fee.
Multi-Bottle Bundles & Subscriptions
We offer a refund for the first single bottle purchase only.
Refunds are available only for your first single-bottle purchase
Promotional Orders
Unlike many brands, our guarantee does include items purchased during promotional events (Black Friday, Valentine's Day, etc.). We value your trust year-round.
Single Click Return: Create ticket / Email contact@wowmd.com with your order number. We aim to process all requests within 5-7 business days. Once you contact us, our team will review your request and provide specific instructions via your support ticket or email regarding the return process.
| Situation | Policy | Action Required |
|---|---|---|
| Single Bottle (Opened) | 60-Day Money Back | Contact Support |
| Bundle/Subscription | Not Applicable | None! |
| Damaged / Incorrect Item | 100% Replaced | Contact within 7 Days |
| Restocking Fees | $0.00 | None! |
| Shipping Cost/Offer Availed | Original shipping charges/Offer availed are non-refundable. | None! |
Important Note
If There Is an Issue With Your Order
At WOWMD®, every order is carefully prepared and checked before shipment to help ensure accuracy and product quality.
If your order arrives with a concern such as damage during transit, a missing item, or an incorrect product, please contact our support team within 7 Days of delivery so the situation can be reviewed.
When reaching out, please include:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging, if applicable
This information helps our team review the situation more efficiently.
You can contact our support team at: Create ticket / contact@wowmd.com
Our team will review your ticket/email and respond as soon as possible to provide assistance.
Our Commitment to Customers
WOWMD® is built to support your confidence and promote healthy-looking skin. Our policies are designed to maintain high safety standards while providing a reliable experience. If you have questions about a product before ordering, our support team is happy to guide you toward the best choice for your routine.
Updated on 27-04-2026



